Manufacturing Process

All of our quality oak furniture is made from natural oak wood and consequently, appearances may vary slightly. As it is natural wood, it will tend to mellow with age and can also be affected by humidity and exposure to sunlight.

Our oak furniture is handmade, meaning every individual piece is unique, therefore leading to varying degrees of marks, filling, knots, and purposely implemented distress. These differing appearances are normal and part of the general manufacturing process.

Assembly

Most of our oak furniture is supplied fully assembled although certain items will require minimal assembly.  This is mainly for logistic purposes and to ensure the well being and protection of your items against any damage in transit. Although certain assembly may be required on selected items, we ensure that this is kept to a minimum and it in no way reduces the quality and integrity of your products.

Resemblance

The images that we use to advertise our products on the website are displayed as accurately as possible to resemble their true to life characteristics. While we strive to achieve this, we cannot always guarantee 100% accuracy due to a number of variables such as monitor settings, image orientation and colour contrasting e.g.

Treatment & Care

It is important to avoid using furniture polishes and cleaners particularly from aerosol cans, as this can dry out natural oak. It is best to use a dry lint free cloth to buff the furniture. The oak will benefit from being treated approximately every 3 months, ideally with natural Danish oil, which is available from most DIY retailers and is relatively inexpensive.

It is important that you try and treat your furniture upon delivery. This is due to the fact your furniture may have spent long periods in shipping and storage, therefore may quickly dry out as a result of adjusting to the heating within the home. You need to avoid placing your furniture too close to radiators and any other sources of heat.  If the oak furniture is left untreated, it is common that drying and cracking will occur.

Constant or long periods of exposure to any strong or direct sunlight can have lasting damages to your furniture as this can cause the finish of the piece to fade. It is advised you regularly rearrange items such as vases and ornaments to minimise shade marks. It is also important to ensure all spillages or wet substances are immediately removed with a soft, slightly damp cloth – by wiping in the direction of the grain. You should never use any chemicals, abrasive materials or cleaners on your furniture. You must protect surfaces from hot objects, so the use of high quality table mats and coasters is advised.  Allowing adequate ventilation will help reduce the risk of any natural wood movement due to humidity.

Natural Wood Movement

In certain rare cases, you may for instance find that drawers and doors may be stiff, making them difficult to open. This is generally due to extremes of temperature and humidity during the shipping and storage of the furniture which can cause swelling to the wood. The furniture will naturally adjust to the climate of its new environment and should be allowed approximately 7 days to achieve this.  A simple case of swapping the drawers around could be a quicker solution to this problem.

In the very rare possibility that the oak has not adjusted over time, a small amount of sanding may be required on the door or drawer in question. If this is the case it is advisable to sand from the bottom of the drawer front or the side, as any changes in appearance that may occur will be hidden from view.  Applying a small amount of Danish oil to the oak will protect it from any adjustments you may have made.

Although the expansion and recession of natural wood is very rare, please understand that this is a small possibility and as it is a natural occurrence, it shall not be deemed to be a faulty item.